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Hello all, Ok I have been doing my very best to keep up with the large number of orders
I get every week but its been very hard. Im just about 1 week behind on clean up crews and fish. Check in stock fish page
befor ordering will help alot.. So please if you need your order fast email me to be sure the items are in stock now.
Order monday ,tuesday of any week and its most likly going out the following monday or tuesday. Those days are my shipping
days thow I have already filled those days by sundaynight. I do try to sqeeze in a few on tuesday if i can.. If weather is
bad for diving I do ship wed-thursdays but only after i clear it with you night befor. Saturday delivery can be done some
times but is risky and costly $15 charge by fedex for that day as well as only priority shipping there most costly one besides
same day.. Please note overnight shipping and 2 day shipping are how the order will be shipped not when.. Anyway I am
just 1 man and have 2 year old in evenings 6 days a week. Hate to disapiont anyone and as of late I have a few
unhappy buyers and orders have took to long on a few.. Very sorry everyone. Took shopping cart off website 4 times this
year to slow things down but didnt help much now I have 85 to 130 emails to go threw each day. So please try
to understand growing business help wanted.
In stock nearly all the time ricordea,florida mushrooms,staint tomas mushrooms,dwarf
seahorses, all three pipeifsh. Most snails,blue legs,emerald crabs,chitton,orange claw hermits,plants,brine shrimp eggs, red
ring crabs, . These items ship with in 2 to 4 days no trouble..
We are a Tropical Fish and
Invert seller in the Florida Keys. Most of our tropical fish are hand caught wild and are kept in a medicated system for at
least a couple days before shipping. We do our best to clean the fish and inverts of any parasites or disease they might have.
Our most popular item is our dwarf seahorses. These little critters are guaranteed to delight the owner!
In addition to seahorses we carry a wide variety of saltwater aquarium fish and invertebrates. Whether you are adding
a few items to a nano tank or stocking a larger aquarium with saltwater fish, tangs, pipefish ,cardinels, jawfish, damsels,
wrasses, hog fish, angel fish, hamlets, parrots, puffers, blenny , goby , basslets. We also stock inverts and soft corals,
anemones, crabs, colored zoanthids, gorgonia, saltwater plants, caulerpa, starfish, Orange Green Purple Blue Ricordea,corallimorphs,
ricordia,mushrooms,discosoma sanctithomae,staint tomas mushrooms,Mushrooms Discosoma carlgreni and discosoma
neglectum, snails ...as well as "clean up crews". Nano tanks, reef tanks, any saltwater tanks. Looking for something specific ...send us an email and we'll try to find it.
Email me , because you never
know what the sea will offer up! We occasionally find rare aquarium specimens.
OUR LIVE ARRIVAL GUARANTEE:
It is fact that we are
out of control to the shippers handling, However, we want you to shop here with confidence so we back all of our products
by our "LIVE ARRIVAL GUARANTEE". To qualify you MUST adhere to the following explicit guidelines. In
the unlikely event that a coral arrives to you D.O.A (DEAD ON ARRIVAL) you must contact us within 2 HOURS of receipt with clear pictures
of the DOA item. Send your e-mail with pictures to cramerdana@aol.com. Credit
TOWARD YOUR NEXT PURCHASE or replacement is our choice. Credit amount to be issued will be determined on purchase price only.
Credit will NOT cover S&H fee, box fee, or heat/ice pack(s) fee. Buyer will be responsible for shipping of future replacements to him/her.
Shipping will be via Fedex standard overnight or priority 2 to
3 day from zip code 33070.
You my request UPS,USPS at added expense to listing quote in
most cases.. Fedex is guaranteed next day by 3pm in many
cases. We have been doing this for some time with very few losses and a great feed back score on ebay. Styrofoam box's
are used in cases that require us to do so. The box is filled with packing material to prevent bag movement. We double bag
and we wrap the bags in newspaper for additional insulation. If needed a heat/ice pack is placed and the box is taped shut
for shipment. Be confident that we do everything that we possibly can to ensure that the items get to you alive. This is why
we offer "OUR LIVE ARRIVAL GUARANTEE" We usually ship on one of the following days Monday, Tuesday, our choice.
This lessens the chance that the items will get stuck in a warehouse somewhere over a long weekend. Any special shipping request
MUST be agreed and discussed PRIOR to buying.
Hold for pick up shipping fedex or USPS is a time saver and is great for the critters..Will
save you time as most pick ups are ready by 9 am or so..Fedex will call you when its there as well.
Orders shipped- If you don't have a tracking number your order was not
shipped. We will email you at least 24 hours be for the order will be shipped with all your shipping information.
Overnight shipping - When you pay for overnight shipping please note that this
means how the order will be shipped not when.. If you need the order to be to your home on a weekday other than tuesday
- wed please email me. I will let you know if the day you want can be done.. I try to get all my packages out
each week on monday and tuesdays of each week.
Want a shipping quote email me with your complete order and zipcode.
I will then give you your shipping options. I will do my very best to keep shipping cost down. We have good
rates with fedex and can ship alot of items 2 day priority mail. All invoices will be sent using a paypal invoice. Thanks
Dana
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